Your privacy and data security are our top priorities
Last updated: December 1, 2025
Nova Business ("we," "us," or "our") operates the novabusiness.one website and mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Nova Business, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
When you register for Nova Business, we collect the following personal information:
To provide our inventory and sales management services, we collect and store:
We automatically collect certain information when you use our Service:
We use the collected information for the following purposes:
Your data is securely stored in cloud infrastructure using industry-standard security measures. We use Appwrite as our backend service provider, which implements enterprise-grade security protocols.
Nova Business supports offline functionality. When you work offline, data is temporarily stored on your device and automatically synchronized with our secure servers when you reconnect to the internet.
We implement multiple layers of security to protect your information:
While we strive to protect your information, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
We work with third-party service providers who assist in operating our Service:
These providers are contractually obligated to protect your data and use it only for services they provide to us.
We may disclose your information if required to do so by law or in response to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email or prominent notice on our Service.
When you enable WhatsApp Business integration, Nova Business connects to your WhatsApp Business account through Meta's official APIs. This integration allows you to:
Important: WhatsApp Business data is subject to both our Privacy Policy and Meta's Privacy Policy. When you connect your WhatsApp Business account:
Your WhatsApp and Facebook account information is used solely for authentication and integration purposes. We do not post to your Facebook account or access data beyond what's necessary for WhatsApp Business functionality.
You have the following rights regarding your personal information:
You can access and export your data at any time through your account dashboard. We provide data export in commonly used formats.
You can update your personal information directly in your account settings. For assistance, contact our support team.
You can request deletion of your account and associated data. Note that we may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements). Deletion requests are processed within 30 days.
You can opt out of marketing communications by clicking the unsubscribe link in emails or adjusting your notification preferences in settings. Service-related communications cannot be opted out while you maintain an active account.
You can object to certain types of data processing. However, this may limit your ability to use specific features of the Service.
To exercise any of these rights, please contact us at privacy@novabusiness.one
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on data type:
After account deletion, we securely erase personal data except where retention is required by law or legitimate business interests.
Nova Business operates globally. Your information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your jurisdiction.
When we transfer your data internationally, we ensure appropriate safeguards are in place through:
Nova Business is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@novabusiness.one, and we will take steps to delete such information.
We use cookies and similar technologies to enhance your experience and collect usage data:
Required for the Service to function properly (authentication, security, session management)
Help us understand how users interact with our Service to improve functionality and user experience
Remember your settings and preferences for a personalized experience
You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality of the Service.
Our Service may contain links to third-party websites, applications, or services (such as WhatsApp Business, Facebook, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@novabusiness.one
Support: support@novabusiness.one
Website: https://novabusiness.one
We will respond to your inquiry within 30 days.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
Note: Nova Business does not sell your personal information to third parties.
Our team is here to help you understand how we protect your data
Contact Privacy Team